Timothy M. Admire, Assistant Vice President | Trust Investments & Compliance Manager

As a Bank that generates significant amounts of paperwork and documentation on a very regular basis while demanding rapid access to that information, we have always been faced with the challenge of converting paperwork to an electronic format that is reliable and efficient. Our quest in doing so has prompted the exploration of countless possible solutions, all of which have ended in meager efficiencies on all levels. With the only choice left being the exploration of outside document scanning and indexing, we performed significant due diligence and settled on Pacific eDocument Solutions as the final solution to our plaguing problem of electronic filing. Our experience with PeDS has been superb; we have been able to streamline our entire document imaging process and have therefore been able to develop a reliable structure of document indexing that our employees and regulators can count on for rapid access to documents on-demand. The turnaround time on our document imaging has been superb and we no longer experience month-long backlogs of documents awaiting on-site scanning and now have our documents available electronically within just a few days of sending them to PeDS. Overall, we have had a wonderfully positive experience in all regards with PeDS and we anticipate a long relationship with the firm. ”